Terms of Service

These Terms of Service ("Terms") govern your access to and use of Takedown Wizard and any related tools, forms, generators, downloads, and content we provide (collectively, the "Service"). By using the Service, you agree to these Terms. You must be at least 18 years old, or the age of majority in your jurisdiction, to agree to these Terms and use the Service.

1. General Information Only

The Service provides general informational and self-help materials, including generated documents and platform-reporting guides, for educational purposes only. The Service does not provide legal advice, and no content on the Service should be relied upon as a substitute for consultation with a licensed attorney.

2. No Attorney-Client Relationship

Your use of the Service, including any forms, generators, downloadable files, or support communications, does not create an attorney-client, fiduciary, or other special professional relationship between you and Takedown Wizard, Sprint Build Group, or any of our owners, employees, contractors, or affiliates.

3. No Guarantee of Outcome

We do not guarantee that any platform, host, registrar, payment processor, marketplace, or other third party will act on, honor, accept, respond to, or otherwise comply with any notice, request, or document generated using the Service. Results depend on the facts, the recipient's policies, and applicable law.

4. Third-Party Trademarks and Names

References to Etsy, Amazon, TikTok, Instagram, Facebook, X, Pinterest, eBay, Shopify, Cloudflare, GoDaddy, Hostinger, AWS, Stripe, Google, and other companies, platforms, or service providers are used for identification and descriptive purposes only. Takedown Wizard is not affiliated with, endorsed by, sponsored by, or approved by any of these companies. All trademarks and service marks are the property of their respective owners.

5. Your Responsibility

You are solely responsible for the accuracy, completeness, and legality of any notice, letter, form, submission, or other document you generate, send, upload, or file using the Service. This includes any statements you make under penalty of perjury, including statements under 17 U.S.C. § 512 or any similar law. Submitting false, misleading, incomplete, or bad-faith claims may expose you to legal liability or other consequences.

6. Third-Party Policies Change

Reporting processes, submission requirements, contact details, forms, and policies of third parties referenced by the Service are based on publicly available information and may change without notice. You are responsible for confirming current requirements directly with the relevant platform or service provider before submitting anything.

7. Paid Downloads and Digital Products

The free notice generator is available at no charge. The $2.99 PDF + DOCX bundle is a one-time digital product delivered electronically; no physical item is shipped. Unless stated otherwise, your purchase gives you a limited, non-exclusive, non-transferable license to download and use the file for your own lawful personal or business purposes. The underlying template, design, and code are not transferred to you as ownership. See the license disclosure shown at checkout for details.

8. Refunds

Because paid downloads are digital products delivered immediately upon purchase, all sales are generally final unless a mandatory consumer-protection law requires otherwise. If you experience a failed download, duplicate charge, billing error, or similar issue, contact us using the Contact Support page and we will review the matter. Refunds are not guaranteed and are granted at our sole discretion. If a refund is granted, it will be issued to the original payment method, generally within 14 business days. Stripe may add additional processing days.

9. Third-Party Services

The Service uses third-party services, including Stripe for payment processing and Google AdSense for advertising, and may use additional providers for hosting, email delivery, analytics, and related functions. Those providers are governed by their own terms and privacy policies, and we are not responsible for their acts, omissions, outages, or security incidents except to the extent required by law.

10. Intellectual Property

The Service, including its design, text, templates, formatting, selection and arrangement of content, and underlying code, is owned by us or our licensors and is protected by applicable intellectual property laws. Content you enter into the Service remains yours. You may use the notices and letters you generate for your own lawful purposes, but you may not copy, scrape, resell, redistribute, or create competing products from the Service's templates, code, or content without our prior written permission.

11. Limitation of Liability

To the fullest extent permitted by law, Takedown Wizard, Sprint Build Group, and their owners, employees, contractors, and affiliates will not be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, or for any loss of profits, revenue, data, goodwill, or business opportunities arising out of or related to your use of the Service or reliance on any generated document or content. This applies even if a platform rejects a notice, a notice is disputed, a submission is delayed, a third party fails to respond, or a document is inaccurate, incomplete, or ineffective.

12. Indemnification

You agree to defend, indemnify, and hold harmless Takedown Wizard, Sprint Build Group, and their owners, employees, contractors, and affiliates from and against any claims, liabilities, losses, damages, costs, and expenses, including reasonable attorneys' fees, arising out of or relating to your use of the Service, your submissions, your violation of these Terms, or your violation of any law or third-party right.

13. Governing Law

These Terms are governed by the laws of the State of California, without regard to conflict-of-law principles. The Service is operated from the United States and may be accessed worldwide. Consumer-protection law in other jurisdictions may grant you additional rights.

14. Changes to the Service or Terms

We may update the Service, discontinue features, or revise these Terms at any time. Your continued use of the Service after changes become effective means you accept the updated Terms.

15. Contact

Questions about these Terms may be sent through the Contact Support page.