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eBay Guide

How to Report Infringement on eBay

eBay infringement is usually a listing selling counterfeit goods, using your product photos without permission, or using your brand name to imply a partnership that doesn't exist.

🕑 Guide last reviewed: July 2026 — eBay's own process can change; the official link above is always the source of truth.

eBay's system is called VeRO — the Verified Rights Owner program — running since 1998 with over 40,000 enrolled rights owners. It's the channel eBay expects serious rights owners to use, rather than one-off reports through general customer support.

Important: Takedown Wizard provides self-help templates and general information about third-party reporting processes — not legal advice, and using this site doesn't create an attorney-client relationship. We're not affiliated with, endorsed by, or sponsored by any platform named on this page.

Copyright and trademark law vary by case and jurisdiction. You're solely responsible for the accuracy of anything you submit. If your situation involves significant damages, repeated infringement, or possible litigation, talk to a licensed attorney. See our for details.

Step-by-step process

1

Decide your approach

Enroll in VeRO if you expect repeat issues, or file a one-time Notice of Claimed Infringement (NOCI) if this is a single incident.

2

Submit your NOCI

Through the VeRO Portal, or by emailing vero@ebay.com (fax is also accepted but slower).

3

Include the item number and rights details

Provide the specific eBay item number(s), your ownership evidence, and — for copyright claims — the required DMCA statements.

4

eBay reviews and acts

Qualifying listings are removed and the seller is notified; they can appeal if they believe the report was a mistake.

⏱️ Typical response time: not publicly fixed, but generally fast for complete VeRO reports

Frequently Asked Questions About eBay Takedowns

No — VeRO is open to any rights owner, whether or not they buy or sell on eBay.
VeRO covers copyright, trademark, and other IP rights broadly; a DMCA notice specifically addresses copyright and goes to eBay's designated copyright agent.
Enrolling in VeRO and creating a participant profile helps eBay and sellers recognize your brand going forward, which can reduce repeat listings.

Related Guides

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Need to report infringement somewhere else? See the full Platform Guides directory.